Written by New York State Department of Transportation
WHO PREPARES YOUR ARTICLES FOR SHIPMENT?
The care with which your goods are packed determines the condition in which they arrive at your new
home. If done correctly, performing your own packing will save money. Should you decide to perform all or
part of your packing, you should do so with care. Use strong containers, which may be obtained from an
outside source or rented or purchased from the mover. Special attention should be given to packing fragile
items such as glass table tops and shelves, lamps, lampshades, pictures, mirrors, electronics, etc. All items
must be properly packed before loading. Should you desire the mover perform the packing, the mover will
supply the containers and perform the packing, unpacking, or both. There is a charge for containers, and for
each container packed or unpacked by the mover. The mover is not responsible for damage to items you pack
unless there is evidence of mishandling.
Certain moving preparations are your responsibility and should be made before the movers arrive,
even if they perform both the packing and unpacking. Electronics, and major appliances such as refrigerators
and washing machines, require disconnecting and special services to protect them during shipment. Other
items which are attached to walls or floors such as draperies, pictures, or tacked-down carpets should be
removed and ready for shipment. Some moving companies may provide these services for you at your
request and expense. Do not pack money, jewelry, or important papers. Valuable personal items of this
kind should never be packed with the shipment. The mover has no liability for these types of items.
Hazardous items such as paints, propane tanks, oil, and other flammables cannot be shipped. Consult with
your mover for a detailed list of these types of "non-allowable" items.
PRESS BOARD, PARTICLE BOARD AND/OR ENGINEERED WOOD FURNITURE
Furniture manufactured from press board, particle board and engineered wood is designed to go into a box
from the manufacturer, to the retailer, and then to the customer unassembled. It is not built to withstand the
normal stresses of a move as an assembled unit. Most are not designed with the extra wood structural pieces
to adequately brace the unit for movement out of or into a residence, nor the normal truck vibration, even in
air-ride trailers. Usually chips or dents are not repairable. Surface impressions can be made on the furniture
when writing on a single piece of paper. Assembly instructions frequently suggest that connecting hardware
pieces be glued in place. This does not significantly improve the structural integrity of the pieces, but does
make disassembly impossible without creating substantial, unrepairable damage. Talk to your mover about
the various options available to handle these types of furniture.